Research Article

The Students’ Feedbacks on Comunication Skills Practices in Ankara University Faculty of Medicine

10.4274/atfm.galenos.2020.39306

  • İpek Gönüllü
  • Begüm Atasay
  • Şengül Erden
  • Derya Gökmen
  • Gülfem Çelik

Received Date: 29.04.2019 Accepted Date: 19.11.2020 J Ankara Univ Fac Med 2021;74(1):18-26

Objectives:

The aim of the study is to evaluate the results of student feedbacks about their communication skills practices in Ankara University Faculty of Medicine.

Materials and Methods:

Data were collected from prepared feedback forms which the students were asked to fill about their communication skills practices retrospectively. During 2010-2017 academic years, 1831 from the second-year and 1831 from the third-year students participated in the study. Year-specific feedback forms about communication skills practices were developed for each year. The form’s items were prepared as 3-point Likert scale (1: Yes/useful, 2: No/useless, 3: Not sure). Data were presented as frequency and percentage (%).

Results:

According to the findings, the students were satisfied with the communication skills practices in terms of content, process, educators, standardized patients, learning materials and learning environment. When the second-year students’ feedbacks were examined in general, we found that the items with the highest rate of “Yes” answers were the items of the students’ satisfaction with their educators (89.4% and 89.5%) and the items with the highest rate of “No” answers were the items of increasing the course duration (56.4% and 64.2%). When the third-year students’ feedbacks were examined, we found that the item with the highest rate of “Yes” answer was the item of the students’ satisfaction with their educators (95.9%) and the items with the highest rate of “No” answers were the items of increasing the course duration (69.5% and 68.7%) and the item of the preparation before course (50.49%).

Conclusion:

Positive feedbacks show that the students are generally satisfied with their communication skills practices, educators and standardized patients.

Keywords: Medical Education, Communication Skills Training, Student Feedback

Full Text (Turkish)